Privacy Policy

JYC Fleet Services is a truck repair and maintenance shop and part of the JY Group, located at 121 Newton Rd, Plaistow, NH 03865. In this policy, “we”, “us”, and “our” mean JYC Fleet Services.

When you request service on our website, we collect what you enter in the form: your name, company, email address, phone number, the service you need, your vehicle details, any other details you add, and whether you agreed to receive text messages.

When you call, email, or text us, we keep the information you share, such as contact details and the details of your vehicles and repairs.

Our website has no user accounts, and we do not add our own analytics or advertising cookies. Our website host may keep standard technical logs (such as IP address and browser type) to run and secure the site.

Our Contact page shows an embedded Google Map of our shop. When the map loads, Google receives your request (including your IP address) and may use cookies or similar technologies as described in Google’s Privacy Policy. You can limit this through your browser’s cookie settings.

Some photos on our website load from Unsplash, an image service, which receives your IP address and browser details when it sends them.

• To respond to your service requests and questions.
• To schedule appointments and update you on your repairs.
• To provide customer service.
• To send you text messages or emails you have agreed to receive.
• To meet our legal and regulatory obligations.

We do not sell your personal information.

Service providers that help us run our website and communications, such as our website host, our form email service, and our text messaging provider, may process your information on our behalf and only for that purpose.

We may also disclose information when required by law or to protect our rights, our customers, or others.

Consent. By opting in (for example, by ticking a text message box on our service request form, or by giving us written or verbal permission), you consent to receive text messages from JYC Fleet Services at the phone number you provided. These messages may include replies to service requests, appointment confirmations and reminders, repair status updates, and customer service. If you separately opted in to marketing texts, we may also send occasional offers and deals. Consent is not a condition of purchase.

Your information is not shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. The only exception is the service providers that process this information on our behalf to run the program: our website form email service, which passes your opt-in choice from our service request form to us, and our text messaging provider, which delivers our messages. They may use it only to provide those services to us.

Message frequency. Message frequency varies based on your service requests and appointments.

Opting out. You can reply STOP at any time to stop receiving text messages. You can also reply END, CANCEL, UNSUBSCRIBE, QUIT, or STOPALL. After you opt out, we will send one message confirming it, and you will receive no further texts unless you opt in again.

Help. Reply HELP for more information, or contact us at (351) 210-5002 or jycfleetservices@gmail.com.

Costs. Message and data rates may apply, depending on your mobile plan.

Wireless carriers are not liable for delayed or undelivered messages.

You can opt out of text messages at any time by replying STOP, and out of emails by asking us. To see, update, or delete the information we hold about you, contact us. We may need to keep some records where the law requires it.

We use reasonable safeguards to protect your information, and we keep it only as long as we need it for the purposes above or as the law requires. No method of transmission or storage is completely secure.

Our website and services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it last changed.

JYC Fleet Services
121 Newton Rd, Plaistow, NH 03865
Phone: (351) 210-5002
Email: jycfleetservices@gmail.com

Need a repair? Request service.